Google do a lot of good things. They host free webfonts to make the web a nicer place to be. Their cloudy PaaS service, Engine Yard, gets rave reviews. Their maps are better than anyone’s, their mobile OS is the most popular in the world, and their photo hosting offer is
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Bad Company: Plusnet
“Hello, Mr. Stokoe, I’m afraid I have an apology to make – we spoke on Tuesday night but I forgot to save the comments onto your account, can you remind me what we were discussing?” said Mike from painfully incompetent ISP, Plusnet, a subsidiary of BT. 18 Months Earlier… The
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