Orienting Teams around the Axis of Change

Tech is a very fluid and changing world, but one of the most lasting truths in technology is Conway’s Law. Any organization that designs a system will inevitably produce a design whose structure is a copy of the organization’s communication structure. “How do committees invent?“, Melvin Conway What does Conway’s

Continue reading

How Reliance Jio Disrupted Digital India

On a recent business trip to New Delhi, I was out for lunch with colleagues when conversation turned to the price of mobile data. Us foreigners at the table bemoaned the price-per-Gb in our home countries, meanwhile, the locals could barely contain their laughter… Overnight Success An overnight success in the

Continue reading

The Rise of the Blockchain

Within a few short years we could find our banking system is bankrupt. No, I’m not trying to predict another subprime mortgage collapse, and this isn’t another anti-Trump message of doom (although his lack of understanding of ‘the cyber’ and affinity with traditional business models will not help the United States

Continue reading

The Sharing Economy

The ‘Sharing Economy’ is disrupting established industries and sending huge, powerful incumbents into a tizzy. Uber and AirBnB have shaken the taxi and hotel sectors, shifting power, control and profits from the RadioCabs and Hiltons of this world and into the hands of ordinary citizens armed with nothing more than a

Continue reading

Bad Company: Plusnet

“Hello, Mr. Stokoe, I’m afraid I have an apology to make – we spoke on Tuesday night but I forgot to save the comments onto your account, can you remind me what we were discussing?” said Mike from painfully incompetent ISP, Plusnet, a subsidiary of BT.   18 Months Earlier… The

Continue reading