Great Customer Experience: Ebuyer

I’m the first to complain when a business treats me badly. But I’m also the first to sing the praises of a company who have given me a good experience. This Christmas, online technology box-mover, eBuyer have really impressed me… I ordered a new graphics card one Monday night in early December and I wasn’t […]

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Ferrari Rediscovers Its Design Mojo

Jeremy Clarkson once said on Top Gear, “when Ferrari’s F1 cars are doing dreadful, their road cars are brilliant,” or words to that effect. If the reverse is also true, Fernando Alonso and Felipe Massa are in for another disappointing year. F70 Ferrari’s F40 was an amazing piece of engineering built at a time when […]

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New York’s Most Important Building

The terrorists who flew planes into the World Trade Center on September 11th, 2001, may have missed an opportunity to deliver a serious blow to capitalism as well as killing thousands of innocent people. Situated just a few hundred yards from the Twin Towers sits an art-deco, red-brick building which houses the network infrastructure equipment […]

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LOT 767 Gear-Up Landing: Initial Report

Remember back in October when one of Polish airline LOT’s Boeing 767-300ERs skidded to a graceful landing without landing-gear at Warsaw’s Frederick Chopin’s airport? Well, the first report of what happened is out. It’s embarassingly anticlimactic. Failure of the Primary Landing Gear Extension System The Boeing 767-300ER has various levels of redundancy. For example, the […]

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