Bad Company: Plusnet

“Hello, Mr. Stokoe, I’m afraid I have an apology to make – we spoke on Tuesday night but I forgot to save the comments onto your account, can you remind me what we were discussing?” said MikeĀ from painfully incompetent ISP, Plusnet, a subsidiary of BT.   18 Months Earlier… The adverts were full of it, […]

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Google’s Project Loon

Google are doing a lot of “10X innovation” right now. That is innovation that isn’t just incrementally better than the competition (like a 10% improvement) but a moon-shot, 10-times improvement. One of these initiatives is called Project Loon: You can sometimes see these balloons being tested off the coast of Christchurch, New Zealand, on FlightRadar, […]

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