Lars gets 'KLM Surprised' by a small model of the Taj Mahal on his seat
KLM #LiveReply
Added to Social Media by Richard.stokoe on Monday 19th September 2011
I recently blogged about various airlines that were serious about Social Media, I ended with a great video about "KLM Surprise". Well, the crazy Dutchies are at it again...
This time KLM are taking their replies to your tweets seriously, so serious, in fact, they've roped in 140 members of staff to be absolutely sure you get your message.
There are loads of them on KLM's YouTube Channel.
Just for fun...
KLM's advert promoting personal space on their business flights. But makes a very good, and quite hilarious, point:
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