Facebook Files for IPO, Bitch!
As expected, Menlo Park-based Social Network, Facebook, has filed its S-1 form ahead of an Initial Public Offering in April.
Facebook Filing for $100bn IPO This Week
Various sources are reporting that Social Network supergiant, Facebook, will file for an Initial Public Offering next week.
Apple Releases 2012 Q1 Results
Apple have just released their 2012 1st Quarter results. You might want to sit down for this...
A Great Customer Experience: eBuyer
I'm the first to complain when a business treats me badly. But I'm also the first to sing the praises of a company who have given me a good experience. This Christmas, online technology box-mover, eBuyer have really impressed me...
Shock News: Being a Dick is Not Good for Business
When a guy (Dave) emailed Ocean Marketing for an update on his order for the "Avenger" game controller, he was met with abuse and condescention.
Zynga's $10 IPO and Salesforce's "Do"
It's a big week for tech companies going public! Tomorrow (Friday 16th December 2011), Zynga, the company behind such social gaming classics as Farmville, Cityville, Mafia Wars and Words with Friends, will begin trading on NASDAQ, just three days after social-networks-for-enterprises company, Jive, did the very same.
Google, Facebook Will Cause the Next Economic Crisis
I had an enlightening discussion this week with a guy who works on the same product as I do. He is a tad older, wiser and more reflective, so when he said had identified a cycle in human history, I was all ears.
Sky Needs to Treat Its Customers Better
Do you know what date Sky Digital started in the UK? I do. 1st October 1998. How do I know this off the top of my head? Well, it all started in the summer of that year...
Every Little Helps
After last week's rant Tesco came through with their promise.
Not-so-Super Market
After suffering the third case of outrageous incompetence from Tesco in under a year, I sent them a nasty email venting my frustration. Surprisingly, their Customer Service machine leapt into action and turned a catastrophe of public relations into an exceptional customer experience.